Water Filtration Solutions Australia Pty Ltd
ABN 80 631 355 872

Payment Policy

At Water Filtration Solutions, we want to make your shopping experience as secure and straightforward as possible. This policy outlines our accepted payment methods, security protocols, and billing terms.

1. Accepted Payment Methods

We accept a wide range of secure payment options to suit your needs. You can pay for your order using:

  • Credit/Debit Cards: Visa, Mastercard, American Express, and Discover.
  • Digital Wallets: Apple Pay and Google Pay.
  • PayPal: Secure checkout via your PayPal account or guest checkout.
  • Stripe: Our primary secure payment gateway for encrypted card processing.

2. Currency and Pricing

  • All prices on our website are listed in Australian Dollars (AUD).
  • Prices are inclusive of GST (Goods and Services Tax) unless otherwise stated.
  • The total amount displayed at checkout includes the product price and our flat-rate shipping fee of $9.95 (where applicable). There are no hidden “handling” or “processing” fees.

3. Payment Security & Encryption

Your financial safety is our priority. We use Secure Sockets Layer (SSL) technology to encrypt your data.

  • We do not store your full credit card details on our servers.
  • All transactions are processed through Level 1 PCI-compliant gateways (Stripe and PayPal), ensuring your information is handled according to the highest global security standards.

4. Billing Terms

  • Immediate Payment: Payment is required in full at the time of purchase. Orders will only be processed and dispatched once payment has been cleared.
  • Order Confirmation: Upon successful payment, you will receive an automated order confirmation email containing your tax invoice.
  • Declined Payments: If a payment is declined, please contact your card issuer or select an alternative payment method. We cannot manually override bank-level declines.

5. Contact Information

If you have any questions regarding a charge or our payment process, please contact our support team:

  • Phone: 1300 82 88 07
  • Email: [email protected]
  • Business Address: PO Box 6852, Norwest NSW 2153